04-07-2016 20:37
04-07-2016 20:42 - edited 04-07-2016 20:48
@Anonymous User
Have you tried a forced update on the box, try this link article below.
Might be with a go if you haven't tried it yet.
http://help.nowtv.com/article/Other-app-not-working-NOW-TV-Box
Also, does the white light on the front of the box flash every time you press the remote controller ?
04-07-2016 21:08
@Anonymous User
Also forgot to mention, do you own a smart phone or tablet ?
If so has a temporary measure until you get your NowTV remote controller sorted out, you can download for free from the Android, IOS or Windows Store the Roku remote controller app which works like a dream on the NowTV box.
18-10-2016 15:42
18-10-2016 15:44
@Anonymous User It may not be your remote. There is an issue at the moment with the boxes.
http://community.nowtv.com/t5/NOW-TV-Service-Status/NOW-TV-box-issues-18-10-2016/m-p/403208#M353
17-01-2017 8:41