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Advocate

Re: Live chat/ help

Hi

I am struggling with getting any comunication with anyone from now tv.

I am moving home and need to move internet to new address.

can someone please help me with how to get on an actual live chat?

thanks

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Legend 5
Legend 5

Re: Live chat/ help

Hi @kim1989 

 

Have you tried both live chat or the dedicated telephone number for NowTV Broadband customers ?

 

If you open this link below and sign in with your Broadband login details a telephone number will appear on the right hand side of the screen or alternatively contact live chat who can help Broadband customers who are moving home.

 

To reach live chat open the same link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.

 

You best bet might be live chat at the moment, because i have been trying myself to phone the NowTV Broadband Team about something and the telephone line is constantly engaged.

 

https://help.nowtv.com/gb/get-in-touch/now-broadband-calls/ordering-now-broadband-or-moving-home 

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