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Anonymous User
Not applicable

‎23-12-2020 12:33

I bought a box a couple of years ago. The box was working absolutely fine until a message come up s

 I bought a box a couple of years ago. The box was working absolutely fine until a message come up saying the box no longer supports NOW TV! Has anyone else had the same problem. 

I don't see why I should have to pay for a new box.

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3 REPLIES 3
schnapps
Legend 5
Legend 5

‎23-12-2020 12:41

Hi @Anonymous User 

 

NowTV ceased supporting the white boxes back in October.

 

Screenshot_2020-12-23-12-35-59.png

 

 

White box owners who was on the NowTV data base should have received an email back then.

 

Should the white box be your primary streaming device for watching NowTV then jump over to live chat to see if they will offer you a free replacement NowTV Stick.

 

To reach live chat, click on the green chat online button from the link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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starman73
Elite

‎23-12-2020 19:28 - edited ‎23-12-2020 19:28

Can’t believe it was just a couple of years ago, the white boxes haven’t been available for a long time.  Sticks can be got for £15 including a £12 cinema pass https://www.currys.co.uk/gbuk/tv-and-home-entertainment/digital-and-smart-tv/set-top-boxes/now-tv-sm...

 

 

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