19-11-2017 12:25
19-11-2017 13:06
Hi @Anonymous User
Is your TV showing a blank screen or any error message ?
On the front of the box is there a permanent white light showing or does the white light flash.
Have you tried a different HDMI port on your TV (if applicable) or maybe another HDMI cable ?
Last resort you could try a factory reset by pushing a pin into the reset hole on the back of the box until the initial setup screen reappears again on your TV screen.
If you factory reset the box, you will have to setup the box again from scratch by re entering all your details.