16-08-2015 15:18
Solved! Go to Solution.
18-08-2015 8:50 - edited 18-08-2015 8:50
@Anonymous User@Anonymous User
The only suggestion I can make is to reboot your router and NOW TV box. By turning off & on at the mains. Which ISP do you use, I know there were a few issues with Plusnet showing up this error some time ago.
09-03-2016 20:36
15-03-2017 11:53
15-03-2017 15:34
@Anonymous User wrote:
I have this same problem and since Friday have had no now tv on my lg tv, now tv box, iPhone or any other device.
It's most odd that you can't access the NOW TV service on any of your devices!
20-03-2017 19:35
Been having this problem for almost two weeks now. I had Now TV Box working lastweek but when the weekend came the same issue started again.
Tried all the suggestions, reboot, all devices, etc.
WTF is going on here as it seems there was some update to the box with out my knowledge as it now also says Roku Powered. Never used to before.
Already cancelled the Movie package and just use Amazon as it never gives this bull-shiz
20-03-2017 20:15 - edited 20-03-2017 20:16
Hi @Anonymous User,
Perhaps the following 'Help Centre' article may be of use to you: How to reset your NOW TV Box?
Cheers
21-03-2017 18:43
Did the full reset a few times, and still I get blocked.
IP address UK,
but I been through this idiocy before with Now TV saying I am somewhere else when the IP clearly states different.
If this is not fixed by the weekend they can ###### off as I am totally wasting my time on their issues.
I can't believe I am the only one facing such issues.
21-03-2017 18:55
Are you accessing the NOW TV service behind a VPN?
Either-way, you're best off contacting a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility...
Cheers
27-05-2016 20:02
21-11-2016 9:40
I am experiencing the same issue on my apple tv and mobile devices.
I'm in London, I've been able to watch now tv on apple tv and mobile devices before now (for around 12 months). Two days ago, although I can sign in fine, I can select a film/programme, when I hit play, I get the error "content geo blocked (error code 1301). I have reset the router and the apple tv a few times. Can anyone at Now TV please help?
23-11-2016 17:13
Hey @Anonymous User
Thanks for your post.
Can I just clarify something does the error happen when using your mobile devices data connection, or is it only limited to when it's connected via WiFi ?
Can you also let us know who your home ISP is.
Might be worthwhile just checking your IP address to make sure that it's not pointing outwith the UK as well.
https://www.iplocation.net/ can help with that.
Thanks
Andy