30-11-2017 20:05
30-11-2017 20:06
30-11-2017 20:18
Hi @Anonymous User
Does the light come on or flash on the front of the box ?
If light on the box flashes and you screen is blank it could be an HDMI issue, have you tried a different HDMI port or cable on your TV.
Out of curiosity what is the make and model number of your television set connected to the smart box ?
30-11-2017 21:42
01-12-2017 7:17
@Anonymous User @schnapps
Hi Danny
Yeah, it is disappointing when your brand new, out of the box, device fails to work but, you know, in these days of mass production there are bound to be times when a small percentage of items are DOA.
Unfortunately, this time you happen to be in that "small percentage".
BLNT.
UK Bob