Thanks for getting in touch with us. I'm sorry to hear that you've had issues.
Are you still getting this problem?
Please do let us know and we'll do what we can to get this resolved for you.
NOW TV Team
I keep getting the message below.
"You've reached the maximum number of simultaneous streams on your account. To watch NOW TV on this device, please stop watching on one of your other devices."
I've tried everything suggested on this thread, to no avail. I've paid for the sports pass before, and currently using the free 14 trial of the entertainment pass. So glad its free, ever paying for anything on nowtv again, box is going in the bin.
Hi @Anonymous User
Thanks for getting in touch. I'm really sorry to hear this.
Would you be able to let us know if this is still occuring and which devices you're using?
I've granted you some extra changes too, could you try removing all the effected devices and re-adding?
Some customers have found that having more than 2 devices is what's causing it, is this the case with you? With more information we can look into this further.
NOW TV Team
I am having the same problem, i contacted live chat and i took off all 4 devices and put all 4 back on but i still have the same problem, i have had only one device working and have tried to use a second device and it comes up with code 10021