@Anonymous User
Welcome to the forum.
Are you sure the second charge isn't an entertainment pass (same price as a day sports pass). You can check what payments have come out of your account from your Purchase History page http://watch.nowtv.com/account/orderHistory
If you don't see mention of the second charge, it might have come from any other accounts you have so worth checking there. If you have been charged double you can have a quick word with live chat who can check for you.
To get there go to the following help page
http://help.nowtv.com/article/None-of-the-above
and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page.
