cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Jackster212
Occasional Poster

Catch up completely disappeared?!?

Hi all, been using now tv for about a year and I love it, it's all I watch (using Xbox one) but then one day when I went on it was just gone. The main thing I used gone, no side menu that I can see and no notes in the update ? If anyone can help I will be forever in your dept πŸ™‚ cheers
0 Thanks
Reply
8 Replies
Ranj-S
NOW TV Team (Retired)

Re: Catch up completely disappeared?!?

Hi @Jackster212

 

Thanks for getting in touch, all the normal catch up facilities should still be there. It should be at the bottom when you click on entertainment.

 

Let us know if you still have issues.

 

Cheers

Ranj

NOW TV Team

0 Thanks
Reply
Jackster212
Occasional Poster

Re: Catch up completely disappeared?!?

Hi there, no, I can't see anything, the only 3 options I have is, featured, best box sets, and most popular, at the bottom there is only . . . To extend the categorys ? Very confused
0 Thanks
Reply
Seema-S
NOW TV Team (Retired)

Re: Catch up completely disappeared?!?

Hi @Jackster212,

 

Sorry to hear that.

 

I am going to personally email you as I would need you to send us over a screenshot of the error you are seeing on your Xbox One. 

 

Please keep an eye out for it.

 

Thanks, 

 

Seema
NOW TV Team

0 Thanks
Reply
krunchy1
First Poster

Re: Catch up completely disappeared?!?

I have the same issue, did you ever get it sorted out?
0 Thanks
Reply
Community Manager
Community Manager

Re: Catch up completely disappeared?!?

Hi @krunchy1,

 

Thanks for posting.

 

Just to clear things up - the previous poster mentioned they were seeing this on xbox but has been posted under the white box forum. Can I ask you to confirm what device you are using?

 

Thanks

 

Simon

NOW TV Team

0 Thanks
Reply
Criss33
Contributor 1

Re: Catch up completely disappeared?!?

I'm using the black box & it also went missing on mine 2 days ago, not happy 😞
0 Thanks
Reply
Maria69uley
Occasional Poster

Re: Catch up completely disappeared?!?

My catch up completely disappeared on now tv black box, an any1 advise
0 Thanks
Reply
Maria69uley
Occasional Poster

Re: Catch up completely disappeared?!?

I've unplugged mine and restarted it it. Can't think of anything else 😀
0 Thanks
Reply