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twiglet474
Scholar

Can't sign in, service disruption???????

‎24-03-2017 14:06
My log in details are not working and they are correct but I have noticed that now tv log in and accounts page online keeps timing out and not responding too. My Internet is fine I checked. I can't access my now tv channels as all of a sudden it's asked for my log in info but it's keeps saying it can't understand my log in. What's going on? You guys having some issues?
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3 Replies
commanda6
Legend 5
Legend 5

Re: Can't sign in, service disruption???????

‎24-03-2017 14:27

Hi @twiglet474

 

@twiglet474 wrote:
My log in details are not working and they are correct but I have noticed that now tv log in and accounts page online keeps timing out and not responding too. My Internet is fine I checked. I can't access my now tv channels as all of a sudden it's asked for my log in info but it's keeps saying it can't understand my log in. What's going on? You guys having some issues?

Hi @twiglet474

I had the very same problems. About an hour ago. If you try again now I think you'll be okay. I was able to sign in again just now without changing anything.

I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
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charlotteg95
Advocate

Re: Can't sign in, service disruption???????

‎24-03-2017 19:10

Hi, just wondering if yours is working now, i have been trying to log into my box for a few hours now and it still saying it doesnt recognise me but i can log in on my computer just not the box. Iv tried resetting my password and that didnt work either. 

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Bibi1
Newbie

Re: Can't sign in, service disruption???????

‎26-03-2017 17:14
The same thing is happening to me. Can't log in even though I know user name and password is correct. Very frustrating?!
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