14-06-2018 18:09
can olny here vosies and no pitrue comes up , it pinl screan with writing on , have emaied and rang but got nowere, so can anyone help me on this please . i have a now tv box upstairs that works fine ,
14-06-2018 18:20
Hi @Anonymous User
Have you tried re booting the nowtv box by unplugging the power for a minute then try re starting the box again.
If that doesn't work switch off both your TV and nowtv box disconnect the HDMI cable at both ends and then re connect cable and see if that works.
Should you still be having no joy, what happens if you swap over the nowtv boxes to the one from upstairs to see if the problem follows the box or the TV.