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Anonymous User
Not applicable

subscription

Hey I cancelled my subscription months ago but still being charged. My ex admitted it could still be his but he cant sign on. He has tried forgetting password but the link comes up saying expired straight away. Is there an email address I can contact I cant seem to find one. Thanks!
1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If it was me i would check all your NowTV devices under the NowTV App (My Account section) to see what email addresses that you may have used.

 

Also double check all your email addresses including the junk mail folders for any NowTV correspondence which might give you a clue on what email address you used where you still have an active account which you haven't yet cancelled.

 

If you are still going around in circles then use this link below where you can either contact live chat or alternatively drop them a message.

 

https://help.nowtv.com/contact-us/managing-my-devices