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Anonymous User
Not applicable

‎14-02-2016 21:14

replacing box due to faulty old one

My old white box was faulty so i decided to replace it with a new black one. It is now telling me that I am unable to add a new device until March 1st because i have used my allowance for this month ? I only have two other devices that were added last year.Does this mean I have to wait until 1st march to use the new box ?

regards Jason

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2 REPLIES 2
Anonymous User
Not applicable

‎14-02-2016 21:22

@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

4268
Legend 5
Legend 5

‎15-02-2016 7:22

No, go to chat http://help.nowtv.com/article/Managing-Devices there should be contact button at bottom they should be able to help
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