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Anonymous User
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30-08-2015 12:24
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Hi,
I do not use now tv. Please delete my account and cancel all payments.
Thanks
Solved! Go to Solution.
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Anonymous User
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30-08-2015 14:14
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@Anonymous User wrote:Hi,
I do not use now tv. Please delete my account and cancel all payments.
Thanks
You'll need to contact support through live chat or email for this as cancellations cannot be done through the forum. http://help.nowtv.com/article/How-to-contact-us
12 REPLIES 12
Anonymous User
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30-08-2015 14:14
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@Anonymous User wrote:Hi,
I do not use now tv. Please delete my account and cancel all payments.
Thanks
You'll need to contact support through live chat or email for this as cancellations cannot be done through the forum. http://help.nowtv.com/article/How-to-contact-us
Anonymous User
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18-07-2016 11:01
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Hi,
could you please cancel my account as I no longer use NOW TV.
Anonymous User
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18-07-2016 11:09
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Hi @Anonymous User
You need to contact Live Chat. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
Anonymous User
Not applicable
14-02-2016 16:00
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delete my account
Anonymous User
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14-02-2016 17:15
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@Anonymous User
Can't be done by simply posting on this open forum
You need to go to Live Chat
Anonymous User
Not applicable
27-10-2017 21:23
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I don’t use now tv how do u delete it
Andy
Legend 5
28-10-2017 8:43
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@Anonymous User
Welcome to the forum. You can't delete your account as such but you can go on live chat and ask ask NOW TV to remove your card details which renders your account inactive.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
chilli2
Elite
29-10-2017 11:26
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To double check, on this forum go to the my accunt ( top rigt) click my passes and make sure that you have no passes active.
next check that you ont have mmultiple accounts by searching your email accounts for now TV
Anonymous User
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12-11-2017 12:38
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I wanted to remove my card details and cancel my account, surprisingly I been told on online chatting by Mr. Pratik that no one can delete the card details and no one can remove my personnel details from their website and this is mention in T&C.
Now tv can only cancel passes and if someone buy anything from my account they will charge me that is why they dont have system to delete card details.
I asked him what if I dont even want to use nowtv, he replied no matter we will still keep your details in the system.
It is fraud, unacceptable now tv can charge my card whenever they want for any reason.
even I emailed them with no reply, Ref: 02645502
I am going to complaint about this to ofcom. they cant keep my personnal and card details without my consent.
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