28-11-2015 12:29
Is it just me, or is it possible to set the parental controls so they only block adult content?I have it set to 18 and above, but it is blocking programs like Supergirl. She does wear quite a short skirt, but I really doubt this is rated 18.
Solved! Go to Solution.
28-11-2015 15:14
@Anonymous User wrote:
She does wear quite a short skirt, but I really doubt this is rated 18.
Short? It's positively disgraceful!
Seriously though, there's nothing you can do to improve the situation at the moment. The problem is at NOW TV's end. They are aware of the issue, but until they become more accurate in identifying and assigning the correct certificate for content they've taken an over cautious view to ensure nothing inappropriate slips through.
So at the moment the only solution is to keep entering the parental PIN if you want to protect children from viewing certain content.
12-02-2016 16:32
I have a concern that Vimeo has adult content on it: nudity etc that I wouldn't want my nephews accessing however the Vimeo app is rated all ages when it really should be rated adult because of some of the content on there. Can Now TV re-rate this app as adult OR can they enforce a PIN so that it cannot be downloaded without entering the parental PIN first? Thanks Anon
13-02-2016 15:35
Hi @Anonymous User
The PIN you add via your account is only for NOW TV content. For Vimeo you may need to contact their support directly to ask whether they have any parental pins available.
Birgit
NOW TV Team
14-05-2016 15:08