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Anonymous User
Not applicable

not switching off

Hi

 

 

last night my black box stayed powered up all night!

Light on full.

 

Is there any way this can be adjusted?

 

It did used to shut down automatically...

 

thanks

SS

3 REPLIES 3
mightywhites92
Scholar 2

Did you leave it on a live stream?
commanda6
Legend 5
Legend 5

@mightywhites92 wrote:
Did you leave it on a live stream?

Hi @Anonymous User 

Yep I think @mightywhites92 , has hit the nail on the head when you finished using it. Make sure the boxes on the home screen. It should then go into standby after 10 minutes of inactivity (default setting, this can be changed)


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
mightywhites92
Scholar 2

Yes I agree with @Sputnikstokie