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Anonymous User
Not applicable

‎30-09-2019 21:43

no tv channel on my

I have had no TV channels for some time now refreshed the channels a few times now and still no free view channels, the channels or not highlighted fed up now, have the films all ok with that playing, but no BBC and other  channels like this 

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1 REPLY 1
RoyB
Legend

‎01-10-2019 15:51

@Anonymous User 

 

Check the aerial connection to the box, maybe by seeing if a TV can tune in OK from it.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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