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Anonymous User
Not applicable

‎05-03-2021 18:37

every time i press play its comining up streaming isnt supported in my region all of a sudden

every time I press play its coming up sorry streaming isn't supported in this region why is this it was fine this morning 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎05-03-2021 18:47

Hi @Anonymous User 

 

A number of people have reported this problem in the last 24 hours (see one similar thread example below).

 

See if anything on my posts helps.

 

Should you try the Find My ISP location link that i posted and it says your ISP is not in the UK or couldn't identify your location then if the 30 minute power down of your Router doesn't do the trick then get in touch with your internet service provider where they may need to issue you a new IP address on your Router that is in the UK.

 

If everything points to that you are in the UK, then get in touch with NowTV (again see linked thread below how to contact them).

 

https://community.nowtv.com/t5/NOW-TV-Box-black/The-region-isn-t-supported/m-p/555447#M15653 

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