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Anonymous User
Not applicable

‎07-06-2017 24:01

devices Issue

I have 4 devices & now I can only watch content on one.

 

I go into my account and the other 3 says "This slot is currently unavailable. You can only add one new device each calendar month"

 

I'm wondering can this be reverst as my kids are doing my head in & add at least one more to keep them happy?

 

Thanks in advance

0
2 REPLIES 2
4268
Legend 5
Legend 5

‎07-06-2017 7:15

@Anonymous User pop on to chat and they can look at the issue for you. They should be able to reset device slots for existing devices or where devices have been accidentally deleted.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
0
4268
Legend 5
Legend 5

‎07-06-2017 23:43

In response to 4268's comment

Apologies @Anonymous User your post was merged with another thread so you may not have realised anyone answered. I have separated it out again for you. I hope that chat are able to sort your problem.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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