We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...
We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...
Hi I received my router. I also went for the £6.99 TV package.Do you get a remote control as well? Thanks
Hi,Everything was working fine but now when I switch to NOW on my TV and select a channel from terrestrial TV like ITV or C4, I can see and hear the ads, but when the prog starts I get a spinning circle and error message saying 'Oops. Something went...
Hi there, Can anyone offer some advice please. Photo below to show the problem I’m getting when I switch my tv and box on: I’ve switched everyone off and still the same problem comes up.
Now tv worked OK initially for 14 days, then after one month of non usage it started ok, worked for 3 days and then suddently is stuck in YouTube. Followed the instructions to reset the box and router, now it is stuck in 'Lets get started' and can...
I have two devices one has Apple TV and one doesn’t. Can anyone help as I would like it working. Many thanks in advance.
Why is my now TV hub making a high pitched noise
Sky Sports loads buy soon freezes and a blue circle appears! Tried switching everything off, leaving it for a while, then switching everything on again. This happens repeatedly. Help!
I only just subscribed to Disney+ and within a week it stopped working on my Now TV box. I understand I might need to get a new one? However when I try to contact NOW TV I can't get through to anyone and I'm getting angry and I don't really want to s...
For the second critical time that matters to me within the 3rd month of onboarding with Now for Broadband services, the broadband connection kept toggling up and down at undesirable intervals.Right in the middle of an assessment for my new role, I lo...
My box isn't working at all. Initially it was showing a purple screen. I've unplugged it and waited and switched it back on n now it's just displaying coloured lines on the screen. Have checked all cables Inc hdmi. Not sure why not working. Internet'...
