Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NOW Box

Discussions

Sign In to Post

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
  • 14843 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Resolved! Connection issues

I was wondering if anyone else has the same issue as us. Our Internet connection will drop several times a night, and has done so since our broadband account started with NowTV in the beginning of the year. I've never had this problem with any other ...

Devices disappeared

So all my devices have disappeared from my account and I can't stream/watch anything. When I go to manage devices it's saying I cant add/swap any until June 1st but I haven't done anything to alter them in the first place?! Any ideas as I can't seem ...

Remote works for a bit then stops

Hi I cannot find any posts relating to my problem but have to admit there are alot of posts so it could be in there somewhere. I have the black box and remote not the stick  Anyway I have had my Now TV a while with no problems . Recently when the uni...

Pluto

Pluto tv won't load On my now tv box 

Time is Wrong

After the clocks went forward last night here in the UK, my now TV box hasnt changed so I'm watching programmes that were on an hour ago. I've tried restarting the box and changing the time but it won't let me. Help please

Resolved! Disney Plus App Login doesn't recognise my email address

I added Disney+ to My Apps, went to watch and it said Login using your email.  Entered my Now TV email address and it said there was no account attached to that email.  Tried that 12 times now and yes, entered correctly, but still no joy. Anyone else...

Resolved! Tunin app not working

Hi, Can you help with this issue or point me  to someone who can.  I have an issue accessing Tunin tv on my Now Roku box it has been working fine for several months.  It started when I tried to help a friend who was was having problems with his Tunin...

Now tv box 4k hdr needed

 Hi All, What do I look for when buying the new( Now TV smart 4k HDR 60p box ) been on ebay.but not sure if what I'm looking at is the new version.There is no reference to weather it has HDR or 60p,except ( John Lewis ) and they are out of stock. Doe...

Asking for payment on existing pass on new device

Wondering if anyone can help me - have given my details to my father to watch on his device, but every time he try to click on programme it asks him to pay for a pass......the pass has already been paid for and I am only using 3 devices. Any suggesti...

NOW TV box and Sky Broadband

I have just signed up to Sky Broadband, but the download estimates they have given me are between 2.0 and 4.9Mb and a Gauranteed Minimum Access Line Speed of 1.4Mb. This seems pretty low to me but I don't really understand these things. Will this be ...

Most Thanked
View All