NOW Box

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...

Resolved! New Now TV account but not sent a Now tv box?

Started with Now TV this week. Part of my contract is paying for an 'Entertainment pass' each month. However I have not been sent a Now TV box or stick. So I cant watch anything on my television. Is this something extra you have to buy to watch tv (g...

Nowtv stick

I use the nowtv app on my TV but recently received a message saying that nowtv would no longer be supported on this device from 24th of August, my question is that is it worthwhile buying the TV stick? Is it just the app that won't work?

Resolved! Now TV App Missing From List Of Installed Apps. Also Cannot Search Via Actor

I cancelled my Now tv subscriptions a few months ago due to little new content in both established Entertainment and new Films probably due to the Coronavirus. I have since joined a rival service via Now Tv interface. What I am finding mysterious is ...

volume

I went away for a few days and when I came back my now tv box had updated and now I cant get any sound on my movies or entertainment. I can get sound on all my apps but nothing else. Could someone please help me resolve this

Now tv black box is not

My now tv stuck picture tryed rebooting nothing working cannot go back to TV guide been like this for 2 days help please tryed everything that what was ask of me to do

Since new update

Why since the last update..the light on my box does not go off now! I have reset and everything else but no luck. This is ever since last update....any help would be much appreciated SG

My5 (Channel 5) glitchy and crashes frequently

I've seen the problem before but it was a lot worse when I tried to watch a film (Churchill) on 10th August. Bad enough to make it unwatchable. Every few minutes the picture starts breaking up or freezes. Eventually the sound stops too. Sometimes I c...

WiFi drops out constantly, especially since contract cancelled

HiAnyone offer assistance as I cannot get anyone at NowtvSince giving notice to move to a new provider our connection has been dropping out constantly, add in the WiFi connection now also seems to drop each hourTalk about frustration!

sports pass not working on tv or laptop

this morning i bought a 24hr now tv pass but for some unknown reason the pass is not working despite the fact i paid for it and activated it. instead of going to the Programme it says: Unable to complete purchase on this device, please go to www.nowt...

Resolved! Oops something went wrong

Hi, I can't log in to my account on the website or via my now tv box. I recently changed my password and went through process of setting up a new password. All seemed to be accepted but when I tried to log in on the website I got the "oops something ...

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