cancel
Showing results for 
Search instead for 
Did you mean: 

Discussions

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 14582 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Now tv is unavailable

What is the problem with now tv? I dont even have app showing to click on, I've been unable to watch for a week and I'm not happy about it

Resolved! Question

Can I own 2 now tv sticks and have one in use at home ( by parents ) and use the other now tv stick in my uni house ( 100 miles away) I’m just curious if it will work before I purchase another now tv stick?do I need a now tv box aswell?i was just pla...

Now TV Box

How annoying is this new OS for the TV box, what was wrong with old version? Now you have scroll for ages to get live programs and the rest of the screen is too busy and hard to see what's going on. This update was added without any consultation or B...

Restrictions

I'm really not enjoying my nowtv broadband I want the restrictions that seem to be in place removed I've no children in myhousehold so do understand why some apps cant be accessed untill after 9.30

Blank screen watching live stream

Since yesterday's update live TV plays for a short time then gives a blank screen? Sound continues, and if I press the remote the picture returns for 1 minute then goes blank again. Anyone with same issue? 

Screensaver now ads!!!

My box has just updated and I am very annoyed that the the bouncing Now TV logo has been replaced by advertising shows.  I like to have a little light in my room at night which the screensaver has done for many months with the TV on a sleep timer.  N...

Resolved! New Now TV account but not sent a Now tv box?

Started with Now TV this week. Part of my contract is paying for an 'Entertainment pass' each month. However I have not been sent a Now TV box or stick. So I cant watch anything on my television. Is this something extra you have to buy to watch tv (g...