NOW Box

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...

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Is it just me getting this message!!

Blurry Picture

My Now TV sky sports channels have been blurry for 3 days now, missed all yesterdays football and NFL. Going to cancel if it doesnt change soon. Does anyone know what the problem is? (Its not my internet by the way)

Box fails to load properly, screen goes blank after a few seconds

Hi Normally pressing a button on the remote wakes up the box and then it just takes a few seconds to load up.Since last night, pressing the remote wakes the box, the white light comes on, although it does seem to flicker a lot more than before, but t...

Blue screen flashes

After the software update the blue screen flashes are getting so bad watching anything is pointless as the loss of picture blue screen flash gets so annoying that my subscription is being cancelled as this is not as advertised and not up to the stand...

Flickering On Now TV Home Page At Startup

For about a week now i have found that taking the black box out of standby produces the usual messages about getting homepage ready etc which are all shown ok. But when the homepage appears it flickers for several seconds. Items on the page can stil...

Sky q wireless booster with now TV hub2

Is it possible to use the Skyq wireless booster with now TV?

every time i press play its comining up streaming isnt supported in my region all of a sudden

every time I press play its coming up sorry streaming isn't supported in this region why is this it was fine this morning

Jumping back to hime page

Today my Roku Now TV is jumping out of programmes after a few minutes (time varies) and back to the home page. This is with both Sky and BBC iPlayer programmes (I haven't tried any of the other apps) I've checked my connection quality and speed fro...

Resolved! YouTube app doesn't load

Hello,I have had this box for years and never once had a problem with an application. The issue I am having is when I try to open the YouTube app it goes to a screen of a sand timer and then goes back to the home screen. I tried the simple things lik...

Move a box

I want to move the box that supplies my internet to another part of my lounge how do I do this what sort of wire will I need to move it please

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