cancel
Showing results for 
Search instead for 
Did you mean: 

Discussions

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 14568 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

new customer , where are the links for live chat ???????

Trying desperately to contact NOW tv for some insight about my problem with an invalid voucher code , and can I find the live chat links on the webpage ? ...... they are knowhere to be found , How the hell am I supposed to get a problem resolved if  ...

Resolved! Does not connect to wifi from standby since last Update

Hi I've noticed that since the last update in early Aug that when the nowtv box wakes from standby it does not connect to the wifi. It whirls around for a bit and then takes me to a screen with settings or apps. If I then go to settings and restart f...

Resolved! Cancellation

How can i cancel my subcription? There is no option to do so beside it.

NOW box not working

Hi All, looking for some assistance please I’ve had my NOW box for a while and lately it’s started dropping the internet connection so having read some articles on here, I carried out a factory reset. I now have another issue!! When I try to registe...

Now tv 2 screens

Hii have a nowtv 4500sk box and trying to use an hdmi splitter to get a tv in the lounge and one in the kitchen to show the same programme. Had a couple of splitters from Amazon so far but no joy. TIA for any help or guidance 

Resolved! Adding a static route on NOW TV hub Two

Hi all, Does anyone know how to add a static route on NOW TV hub?I have a lab network with a different subnet so I need to configure a static route, in order to make devices on both networks reachable to each other. Thank you very much!

NOW box dead

I changed supplier and have new router but my NOW box is dead, i cant watch TV aa that too isnt connected

Now tv box not working

I’ve had my now tv black box for a few years. No problems. Worked fine last night. Turning on my tv today just doesn’t connect to it. I’ve not changed anything, I’ve tried it on another tv - doesn’t connect. I’ve tried resetting it. The white light k...

Reconnect

How to reconnect the internet after overdue payment has been paid?

HDMI error message

Hello I am getting a HDMI error message displayed on my screen when I switch to NOW TV from other inputs. The message only stays for a split second then the NOW homepage loads. It never does it whilst watching content. I've tried the following...  Ch...