Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NOW Box

Discussions

Sign In to Post

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
  • 14796 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Sorry, we did not recognise either your username or password

Unable to login to app on Sony TV. Frustratingly worked fine a few days before - I had to reset TV. - App reinstalled twice- Username and password doubled checked, and working on phone/PC WHAT IS GOING ON? NowTV SW seems very flaky (does work on my l...

Resolved! Making it child safe.

How do we make it so we have to put a password before purchasing a package? Our youngest daughter keeps purchasing packages that we don't want. She's costing us a fortune. 

Broadband and call not working

I have no broadband or calls at the moment can anyone help with this advised to go on to my account but can’t see any issues still shows my old address when I moved in April so no sure if this has anything to do with it but my bill has been paid 

Now Tv Software Slow

Hi i have now tv boxes and i am finding the software slow and yes i have updated to the newer version.

sb64 by • Scholar 2
  • 1506 Views
  • 4 replies
  • 1 thanks

Resolved! Internet down

My internet as been down since 6am this morning been ringing all day but not been getting through to get it fixed Ive done all the checks reset it all I'm getting is 2 green lights but internet light as not come on when will this be fixed as it's bee...

no information available

for the last 2 days my system keeps saying no information available and no signal. when doing a check it says i still have internet but am unable to watch anything.. any help appreciated as i'm paying to watch nothing

Access on subscription end date

Hi I have just bought (26th Nov 23:00) a month subscription to sky sports. Therefore, it ends on the 26th Dec as I will be cancelling before then as I only want it for a month.  Question is, will I still be able to watch it all day on the 26th, or do...

Resolved! Adding a new device

I have bought a new tv and wish to watch Now Tv on it. I subscribe to Now tv already on another tv and also watch through a laptop.My new tv has Nowtv as an app. Clicking on this then lists what is possible to watch. If I click on this, it doesn't of...

Most Thanked
View All