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Discussions

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 14751 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Remote control

I've lost my remote control and need to order a new one, how do I order a new remote control 

Resolved! Connectivity issue with Iphone

Hi All, I am having an weird issue with my wifi and Iphone. I have connected my Iphone to my Now Broadband at home  and I am facing intermittent issues with site loads issues, surfing issues. To my surprise, my all other phones are working perfectly ...

Code

I have an account but my box broke got a new box and I can’t set it up it’s not accepting the code 

Tracey by Newbie
  • 162 Views
  • 1 replies
  • 1 thanks

Broadband Router Strength

My router seem to be weak. Covers only within my living room. I live in a small flat and yet, I cannot access wifi in the rooms next to the living room. I may have to get NOW to change the router to a better one or cancel my membership/suscription

Tutu by Advocate
  • 653 Views
  • 11 replies
  • 0 thanks

Unable to project using Android screen mirroring

I'm trying to project from my Android phone linking up to my projector but it throws up an error saying "Something has gone wrong".I'm able to stream on my TV as well as my phone and I get this error only when I try to link up to my projector. I've s...

Resolved! Disney+

I have been given 12 moths of Disney+ through my bank. I am unable to get it on my nowtv  roku box, do I have to buy another box?

frankie by Advocate
  • 517 Views
  • 6 replies
  • 4 thanks

Commentary ahead of Picture

Hi The last 2 nights the commentary on Main Event and Football Channel was about 20-25 secs ahead of the Picture if I tuned out and then back in it would sync for a few seconds then over the next minute it would get back to the same delay! HELP! plea...