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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

No control

Hello .there was no remote with my box

Chrissy1 by • Observer
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Now tv will not reinstall on now tv box

I have bought a second now tv box from CEX and the now tv app says it will not reinstall. Can watch tv channels but not movies or entertainment   

Andyk by • Advocate
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Resolved! Ethernet

Hi all just a quick question is the now tv black box faster with ethernet than the now tv stick on wifi ? Ive got a stick at the mo its abit slow 

Devices

Hi guys! I have just changed my password for now tv account, will this log me out of all devices? I’m trying to stop my ex from using my now tv account on his tv. if not does anyone know how I can do this? Thankyou!

Resolved! ITV X subtitles

Help! I can’t get subtitles off the ITV X app!? There is no S button or anywhere to turn them off, I’ve checked literally everywhere!! It’s on both live and pre recorded tv and it’s really annoying trying to watch the World Cup live with them on! I’v...

Ovp00009

About to watch the next episode of FBI all I got is No assets for required device capabilities.Why is this happen??

Freevee

Given the news today that Neighbours is returning next year, will Freevee be added to Now? It is already available on Roku in the USA but not in the UK.

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