NOW Box

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...

كيف فتح جهاز now tv

جهازي ما يفتح يطلب عضويه وسويت العضويه وما فتح

Now box not working upstairs

I have just changed my internet to full fibre. I had no trouble connecting my now box to the tv downstairs, however, I have just taken it upstairs to connect to tv there and it says I have no signal. Internet is working fine upstairs for laptop, p...

Technical issues

Anyone else have no service? Been buffering all week now I can’t get any internet at all

Old now tv box

It keeps coming up saying disney plus won't stream on my bow tv device so how do I order new one please

Broken NOW TV Box

Hi my tv works as I can watch dvds but the NOW TV Box has stopped working. Have unplugged and just can't get the blue light which shows when it works. Does anyone know please how do I get a new NOW TV Box ? Thanks

Resolved! Cordless phone interference

HiI have a cordless phone that runs between 1.88GHz and 1.90GHz and this interferers with my broadband when the phone is in use. I think the NOWTV hub runs on 2.4GHz so I can't understand why I get inference and lose broadband connection when the co...

Resolved! Pin to watch live TV

The issue is with watching the movies package ive got with now tv. Every time I want to watch a live movie im asked to input my pin even though there is no parental pin set. How do I turn off this pin? Thanks

System update

Hi, I’m trying to load an app from my Roku stick and it’s saying I need to do a system update with going to settings etc to carry this out. When I go to my settings there is no such option to select a system update. Online it says to scroll to the bo...

Faulty Black NOW tv box

I have a purple screen with white lines and dashes, nothing else. I believe the box is faulty but it is a few years old. TV working fine, and everything else has been checked. Online chat has been flashing the waiting dots for over an hour now and t...

Theif

Be careful with these scammers taking money from your account wen not supposed to very rude on the phone asked for a English person as the communication wasn’t the best and they refused. I will be taking my custom else we’re

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