Hi @Anonymous User
If it says Broadband Buddy switched off under Settings & Pins and you have received an email confirmation that you have switched off your Broadband Buddy then perhaps reboot your Router & internet devices.
Start with your Laptop first and try the Dating website again before attempting to use your mobile phone.
I can't remember under the Broadband Buddy Custom Settings if you can manually added the Dating website, but might be worth a go if the above doesn't work.
If for some reason your Laptop can access the Dating website and your phone can't post back and i will suggest something else which might work on your phone.
Otherwise you may have to phone the NowTV Broadband Team, where you will find their telephone number under My Account > Broadband & Calls and then keep clicking on the moving home section until their phone number appears on screen.
The moving home telephone number should be the same number for all Broadband issues.
PS - i am assuming you can access other websites, where the three green lights are showing on the front of your NowTV Hub Router ?
