10-01-2022 16:56
For the last few days, when I click the UKTV Play app I just get dumped back to the NOW home screen. I've tried restarting the box.
Solved! Go to Solution.
10-01-2022 17:01
Can you delete and reinstall the app?
Is your box fully updated?
10-01-2022 17:01
Can you delete and reinstall the app?
Is your box fully updated?
10-01-2022 17:14
I'll try reinstalling the app later (presumably I'll lose all my saved favourites).
Box is up to date.
10-01-2022 17:32
You won’t lose your favourites as UKTV play is tied to an account (out-with NOW).
All you’ll need to do is log back in when it’s reinstalled.
10-01-2022 17:37
I reloaded and it's now working but I did lose my favourites.