Hi @Neilmcm
That's weird the full stop is usually somewhere near the numbers section of the on screen keyboard.
Perhaps if you factory reset the nowtv box, you will either get the full keyboard option on screen showing the full stop button or you may be asked to activate the box by following the instructions on your TV screen and entering a 6 digit code by going to the web address shown on your television screen with either your PC or Mobile internet browser.
https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick
