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Brownie13
Occasional Poster

TV guide freezing

Hello, every time i go to the TV guide to choose a channel, it freezes and restarts. Iv tried unplugging it, resetting it and updating all apps. It’s been doing it since Friday

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40 Replies
Charlotte_S
Contributor 1

Re: TV guide freezing

Me too. I'll @ you on mine 🙂

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RoyB Mentor 2
Mentor 2

Re: TV guide freezing

@Charlotte_S @Brownie13 

 

What device(s) and what pass(es)?

 

Both the black box?


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chriskil
First Poster

Re: TV guide freezing

TV freezing on channel guide?

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Kevstor
First Poster

Re: TV guide freezing

Mine too  - nothing Ive tried works - cant watch any freeview tv?? Mine is the black box one

KatieAl
First Poster

Re: TV guide freezing

Mine too. Been in touch with them. Bloody useless. Told me it was a router problem and I needed to reset the IP address. Done this and it’s solved nothing. Getting really annoyed now

Jez1
First Poster

Re: TV guide freezing

My Roku box has been freezing as well, as soon as you go to the tv guide or choose any freeview channel. Once the Roku box resets itself, a box appears saying "Service unavailable. Home screen service is temporarily unavailable. Please try again later."

Well i have been trying again later, since Monday. Is anyone at NowTV doing anything to help?

My router has been reset, the Roku box has been turned off and reset, still no change.

What is going on?

Shauny1010
First Poster

Re: TV guide freezing

Hi have you found out yet how to sort it, as mine is doing the same

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Shambissimo
Occasional Poster

Re: TV guide freezing

Mine is also doing the same, so if anyone has any solutions please feel free to help 😣

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Ladyfrankie
First Poster

Re: TV guide freezing

I’ve been having the same problem for about a week. Done all of the above and still freezes. 😭 

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