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IanSTB
Mentor

Re: System update required

Secret system update, conventional update, turned on and off, NOW TV  still not working, all other apps (Netflix, IPlayer) work fine?

Anonymous User
Not applicable

Re: System update required

Same here - using Roku3.
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schnapps
Legend 5
Legend 5

Re: System update required

Ignore my two previous posts where i thought it was relating to the NowTV branded devices, where i have just dug out my Roku Stick Plus from the Cinema Room and tested the Roku out on my Living Room television and like everybody else i am seeing the same message when attempting to open the NowTV App.

 

Needs to be looked at by NowTV.

 

@Karl-F or @Simon-J can you pass this onto your NowTV Technical Team for resolving.

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Techno_Mystic
Mentor

Re: System update required

Same here.  "Update required" on Roku stick.  Tried everything above except the factory reset.

 

Needs fixing ASAP.

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Anonymous User
Not applicable

Re: System update required

I have four devices 3 old now tv boxes and 1 new roku stick all work except roku stick

 

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IanSTB
Mentor

Re: System update required

There’s loads of people reporting this on the now tv help twitter feed. Now
tv have stated there is an issue that is being escalated and investigated.
MeMe9
Advocate

Re: System update required

Nowtv should be offering free passes as compensation
Anonymous User
Not applicable

Re: System update required

Same!! Not good...
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Anonymous User
Not applicable

Re: System update required

  1. My now tv is not working via the rocky stick either , is this a Riki problem ?
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Rachel17
Advocate

Re: System update required

Exactly the same issue here. All other apps opening fine. Just Now TV 😞

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