14-06-2019 10:08
14-06-2019 14:35
Hi @Anonymous User
Subtitles have to be enabled, programme by programme, on the NowTV device.
When a programme starts, press the * button on the NowTV remote, and arrow right to the speech bubble icon.
In there, if the programme has subtitles, it will say English, and you can select this. Though not all programmes have subtitles.
If you bingewatch the next episode consecutively, the subtitles will continue; but otherwise you have to make the selection for each new programme.
This is a bug, and it’s time it was fixed by now, but it hasn’t been.
It’s nothing to do with your TV.