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Hofmeister11
Observer

Sports HD

Just added boost to my sky sports package. And there's definitely no HD quality. Is it suppose to be a separate HD channels? Any ideas or I'll just cancel the boost. Many thanks.

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2 Replies
gavs82008
Legend 5
Legend 5

Re: Sports HD

@Hofmeister11 

How did you add boost? Was it on the website?

 

There is no duplicate channels, the source will just be upgraded to HD.

 

Try sign out of your device and log back in.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
schnapps
Legend 5
Legend 5

Re: Sports HD

Hi @Hofmeister11 

 

Have you signed out and back in on your main playback device to trigger the Boost ?

 

HD should be showing on the TV Guide channels (at the end of the channel name) or when pressing the enter button when watching NOW content.