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Tazzy13
Occasional Poster

Split screen display

I have recently received a Now TV Roku box which I’m using on my lounge TV which is a Sony. 

The last two times I’ve turned the box on it displays in split screen with distorted image. Unplugging the box does resolve the issue, but to keep doing this is annoying. 

I also have a Freesat box which doesn’t display in split screen at all. 

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2 Replies
schnapps Legend 4
Legend 4

Re: Split screen display

Hi @Tazzy13

What happens if you connect the nowtv box to the HDMI port with the same HDMI cable that you are using with the Freesat box ?

Does the split screen still show ?

If so have you got another TV in the house, just to see if connecting the nowtv box to the second television displays the same symptoms of a split screen.

The only other thing i could suggest, is maybe try a full blown factory reset on the box by either pushing a pin in the small reset hole on the back of the older white or black box for about 30 secs or hold the micro reset button on the bottom of the smart boxes for about 15 secs until you see the "Lets Get Started" message on your TV screen.

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Tazzy13
Occasional Poster

Re: Split screen display

Thanks for the suggestion I’ll give them all a try.
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