Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Tamara
Advocate

‎03-04-2022 15:47

Speed nonexistent

Hi All. Our 'speed' with NowTV has always been nonexistent however we recently moved to fibre and its even worse. We can't have 2 tvs going because the signal is so bad. We can't use 2 mobile devices and the PlayStation going. Our download speed is 5-7, its ridiculous. Where do I start looking into this?!

0
1 ACCEPTED SOLUTION
Tamara
Advocate

‎03-04-2022 16:41

In response to gavs82008's comment

WiFi 

View solution in original post

0
3 REPLIES 3
gavs82008
Legend 5
Legend 5

‎03-04-2022 15:53

@Tamara 

Is this with Wi-Fi or Ethernet?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Tamara
Advocate

‎03-04-2022 16:41

In response to gavs82008's comment

WiFi 

0
gavs82008
Legend 5
Legend 5

‎03-04-2022 17:00

In response to Tamara's comment

@Tamara 

You can split the Wi-Fi signals which should improve the speed.

https://help.nowtv.com/article/improve-broadband-speed

FYI that I do not work for NOW, just a NOW customer trying to help
0