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137 REPLIES 137
Anonymous User
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11-09-2020 7:34
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I had this just now. Thank you to the person who said to press the back button then home button on the remote - it worked!
I have a Now TV stick.
Thanks!
🙂
Anonymous User
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18-09-2020 10:37
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Back and home buttons are the only thing that worked for me! Took weeks to learn this! Total nightmare
Anonymous User
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04-01-2021 22:43
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press the sky store button ,it loads up and then press home button afterwards this seems to work
Anonymous User
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27-08-2020 7:38
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Me too! Everyday for the past few days
Anonymous User
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27-08-2020 7:50
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Discounted price with discounted service lol
Anonymous User
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27-08-2020 8:25
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I'm using a NowTV stick attached to a Samsung TV.
I had previously tried the trick to connect to Sky Store. This worked to solve the problem for a couple of days but failed this morning.
This morning I had to turn off the power to the stick while leaving the TV on. This seems to have done the trick this morning.
Anonymous User
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30-08-2020 8:51
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Hi I had this problem and pressed the sky store button on the remote which loaded ok on the tv. Then I just went back to my home page and it now works fine. Give it a go.
Anonymous User
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05-09-2020 12:54
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I've been getting this error message for a month now.
Factory resets don't help.
Turning off PiHole doesn't help.
NOWTV's Twitter doesn't help.
Getting a new NOWTV Stick doesn't help.
Trying the back and star buttons to clear it doesn't help.
This seems to be a really bad show on NOWTVs part!
Anonymous User
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05-09-2020 13:13
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Guess will beed to close account
Anonymous User
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05-09-2020 20:41
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I finally got a reply from their twitter support that said:
"Hi, we're currently experiencing an issue with the latest firmware update on the stick. When the blue screen appears you should be able to bypass it by pressing the home or back button a few times. Our team are working on a fix and we do apologise for any inconvenience caused"
So hopefully they will push out a new firmware and fix it so I can watch the F1 again before the season finishes!
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