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Anonymous User
Not applicable

Sorry, Now TV is currently unavailable

Is it just me getting this message!!

137 REPLIES 137
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If the remote is not responding to the stick, then maybe try the things in this trouble shooting guide below.

 

https://help.nowtv.com/article/remote-control-troubleshooting 

 

Also does the NowTV Stick respond when using the Roku Remote App on your smartphone ?

Anonymous User
Not applicable

@schnapps all good and working again now. Thank you for your help x

Anonymous User
Not applicable

I can't get any response. It had been buffering so much this morning through GP F2 & F! P3. Hope it's back to watch F1 qualifiers!

Anonymous User
Not applicable

Is anyone still having problems? 

I've un-installed the app on my laptop with a view to re-installing, in an effort to see if that makes a difference However, I am now unable to re-install - getting error messages re updating Setup, so have to abort install. 

Anonymous User
Not applicable

Yes I've just started getting it. Before this the App used to just go off saying an error had occured but if I pressed OK, it would come back on.

Anonymous User
Not applicable

Yes I am having the same problem today 

Anonymous User
Not applicable

yes i am getting the same message for three days now

 

Anonymous User
Not applicable
Well can you fix it then please?
Anonymous User
Not applicable

This has happened to me. I had a live chat with someone who told me they are aware of the problem. That was weeks ago.

It has just happened again today.

 

Anonymous User
Not applicable

@Anonymous User , if you are using the Nowtv stick it may respond to a complete 'Reset'.  If all else fails qhat is there to lose?