Software 9.0.3 Build 4070 problem ..

[Anonymous User]

Hi,

My black NowTV box updated yesterday (9th August). The problem with this build is that when I exit, say, iPlayer the home screen has no icons or menus on the left side - so I can't select anything. The top banner has the NowTV logo, as well and the time and "Options *"

No remote button seems to restore the screen back to normal.

I have to reboot the box to restore functionality.

Cheers,

Alex.

[schnapps]

Hi @Anonymous User 

Perhaps try steps 1 on this linked help guide and if step 1 doesn't work, jump to step 6 and update the software even if you are on the same version number just in case your current software is corrupted in some way.

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick

[Anonymous User]

Thanks. Step 6, the "hidden" menu, and forcing a re-update seems to have done the trick!

🙂