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Anonymous User
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Screen flickering

I’m getting a green flicker on the picture now and again. I changed my HDMI cable but still happening. I saw a post about changing the setting from 1080 to 750 which I’ve done and did seem ok but has started to flicker again. 

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6 Replies
Anonymous User
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Re: Screen flickering

Mine is doing it too! And I've done the same as you. Did you resolve the issue?

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schnapps
Legend 5
Legend 5

Re: Screen flickering

Hi @Anonymous User @Anonymous User 

 

I am also guessing you have tried a different HDMI port on your television ?

 

Does the flicker happen if you use the box or stick on a different television ?

 

See if anything in this link help article makes a difference, start with step 6 first (update the software even if on the same software number) then try step 1, followed by step 2 full factory reset if either steps 6 or 1 doesn't work.

 

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick 

 

Out of curiosity which NowTV devices are causing the flickering picture problem, white box, black box, Smart Freeview box, 4K Smart box or Stick and what is the make & model number of your television ?

 

Also if you are using a high end expensive television, see if in the television picture settings menu that Black Frame insertion feature is not activated which causes a drop of picture brightness and flicker when enabled.

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Anonymous User
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Re: Screen flickering

I have done all of the above. I have a stick and a Toshiba tv. It's not new. 

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Anonymous User
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Re: Screen flickering

No, mines still flickering.
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schnapps
Legend 5
Legend 5

Re: Screen flickering

Hi @Anonymous User @Anonymous User 

 

Have you both got another television to temporary try your now tv box / stick on to see if the picture flickering persists on a second television ?

 

@Anonymous User whats the make of your television ?

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Anonymous User
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Re: Screen flickering

Solved the problem just restart your your Virgin or Sky box no more flashes 

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