08-12-2019 11:17
I started having problems with my Black Box 3 weeks ago and 2 weeks later I’m still waiting to receive my replacement which I’ve been promised has been sent out. Pretty fed up with waiting and pretty fed up with the service I’ve received. I’ve also been told there has been a problem on the delivery side but surely 2 weeks is taking the mick? No one seems to be taking my complaint seriously and I keep getting passed from pillar to post with the promise someone will be in touch and no one has. Please sort it out Now TV, you’re making a loyal customer very unhappy.
09-12-2019 9:09
@Anonymous User
Use one of the methods on the link to file a complaint.
https://help.nowtv.com/article/how-to-submit-a-complaint
09-12-2019 17:52
10-12-2019 8:32
@Anonymous User
Which method have you used?
10-12-2019 14:29