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Remote syncing when remote has no sync button

My now tv box (black with blue writing) remote is not synced with the box and the remote does not have a sync button.

 

So the question is how do I sync the remote with the box?

 

Thanks for your help.

2 Replies
schnapps
Legend 5
Legend 5

Hi @MartinHamilton 

 

There is no sync or pairing with the std NOW remote with the NOW Freeview Smart box because it works over infra red.

 

See if anything in this link guide helps with the remote (assuming it's the std infra red remote that came supplied with the box ?).

 

https://help.nowtv.com/article/remote-control-troubleshooting 

schnapps
Legend 5
Legend 5

Hi @MartinHamilton 

 

If nothing works from the linked help guide on my previous post.

 

Then either download the free Roku Remote App onto your smartphone and use this instead of the physical remote.

 

Or you may need a replacement NOW infra red style remote.