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Pettigrew58
Advocate

Re: NOW TV Boxes no longer connect to internet

My black Now TV box stopped working this week. The White light on the front is on constantly and there is a green light and an amber light on the back constantly. I have tried turning the electrics to the set off and unplugged it, turned off my router and waited a few minutes. Then turned the router on and then plugged everything on the Now box back in. Nothing. Then pressed the reset button on the back with a pin. Nothing still says no signal on the tv screen and all the lights on the now tv box all still on. My TV, iPad and mobile all receiving wifi signal fine. Have even tried two other HDMI sockets in the t v. Now box out of warranty but haven't had it much longer than a year. 

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SeeMoreDigital Legend 5
Legend 5

Re: NOW TV Boxes no longer connect to internet

Hi @Pettigrew58,

 

Sadly nothing lasts forever and it sounds like your box (or PSU) is dying/dead...

 

If you're interested, Argos currently have the following 'bundle' offers: -

 

NOW TV 'black' box with 3 Months 'Entertainment' voucher at £12.49

NOW TV 'black' box with 2 months 'Cinema' voucher at £12.49

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


1 Reply
SeeMoreDigital Legend 5
Legend 5

Re: NOW TV Boxes no longer connect to internet

Hi @Pettigrew58,

 

Sadly nothing lasts forever and it sounds like your box (or PSU) is dying/dead...

 

If you're interested, Argos currently have the following 'bundle' offers: -

 

NOW TV 'black' box with 3 Months 'Entertainment' voucher at £12.49

NOW TV 'black' box with 2 months 'Cinema' voucher at £12.49

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •