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Advocate

Re: NOW TV Boxes no longer connect to internet

My black Now TV box stopped working this week. The White light on the front is on constantly and there is a green light and an amber light on the back constantly. I have tried turning the electrics to the set off and unplugged it, turned off my router and waited a few minutes. Then turned the router on and then plugged everything on the Now box back in. Nothing. Then pressed the reset button on the back with a pin. Nothing still says no signal on the tv screen and all the lights on the now tv box all still on. My TV, iPad and mobile all receiving wifi signal fine. Have even tried two other HDMI sockets in the t v. Now box out of warranty but haven't had it much longer than a year. 

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Legend 5
Legend 5

Re: NOW TV Boxes no longer connect to internet

Hi @Pettigrew58,

 

Sadly nothing lasts forever and it sounds like your box (or PSU) is dying/dead...

 

If you're interested, Argos currently have the following 'bundle' offers: -

 

NOW TV 'black' box with 3 Months 'Entertainment' voucher at £12.49

NOW TV 'black' box with 2 months 'Cinema' voucher at £12.49

 

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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1 Reply
Highlighted
Legend 5
Legend 5

Re: NOW TV Boxes no longer connect to internet

Hi @Pettigrew58,

 

Sadly nothing lasts forever and it sounds like your box (or PSU) is dying/dead...

 

If you're interested, Argos currently have the following 'bundle' offers: -

 

NOW TV 'black' box with 3 Months 'Entertainment' voucher at £12.49

NOW TV 'black' box with 2 months 'Cinema' voucher at £12.49

 

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

View solution in original post