Our house phone isn’t working no dialing Tone carnt ring anybody and no incoming calls we’ve had a new phone incase it was the phone and still the same and carnt seem to contact anybody to talk to it’s all robots that don’t help me please someone help
You need to call the broadband team to get anything phone line issue resolved. See link for number. However lines are closed 8pm and open at 8am.
If you’re having no luck with the call centre you can drop support an email. See below picture for the email address.