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Anonymous User
Not applicable

‎09-07-2020 13:19

Phone an broadband not working

Since signing up to now tv I don't feel getting any benefits from this I'm paying my bills but my phoneline not working even tho they already had engineer out I don't get it my WiFi very slow feel like made mistake leaving another company as I never had these issues with them anyone got any ideas also I being charged 56 why is that I signed up for cheaper broadband seems going as high as last one and I don't have no passes or nothing

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎09-07-2020 13:27

Hi @Anonymous User 

 

You will be better off either phoning the NowTV Broadband Team or use live chat on the link below.

 

Where the Community is mainly used by customers helping other customers out (where possible) but i doubt another customer on here can help with regards to your Broadband & Phone problems that you mention, where you need the input and assistance of the NowTV Technical Team.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

 

Hope you get it resolved.

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