@Anonymous User
Yes, the new layout is a foul-up 😥
You go to My Account, and you see a big green Sign-out option, with a little legend ‘Manage Account’ above it in ordinary type that doesn’t even look like a link, but this is what NowTV expect you to understand that it is, and to press it.
After which, you see a bunch of stuff about Passes, Devices and Payments, without an inkling that the hamburger (they call it a hamburger, but to me it looks like a liquorice allsort seen sideways on) beside the little legend ‘Account Summary’ at the top Is something else you can press.
And which will yield you eleven options, with many duplicating the options on the page you just came from. But one of them is the ‘Settings & PINs’ option you seek.
As to the ridiculous idea, blame Ofcom, not NowTV; it’s their rule, for any live channel that might be showing post-watershed material before the watershed (9 pm), as the Sky Cinema channels do.
If these channels didn’t require the PIN, Ofcom would shut them down in a jiffy.
You will find it is the same on Sky itself, and on Virgin too, so there is no getting away from it,
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
