18-02-2022 16:21
HelloI have now tv on my smart tv and I just signed up to have sky movies and it keeps asking me for a pin which I chose and it refuses it so I reset it and it still refuses it. I signed out and back in and it still doesn’t accept the pin how am I suppose to use now tv if it doesn’t work.
18-02-2022 16:31
Hi @Anonymous User
I am assuming you followed these instructions.
https://help.nowtv.com/article/what-is-a-parental-pin
i am also assuming you haven't created two accounts and setup the Parental Pin on the other account ?