cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Monk
Advocate
‎23-03-2023 11:43

Ovp_00012 now content cannot be viewed in this country. Uk

Yes I've resetted my router disconnected it for 30 mins

 

Yes I've check that my broadband provider hasn't located me as anywhere else but the UK

 

Yes I've hard reset my now tv black box

 

Yes I've changed billing card 

 

Yes I've checked latest updates etc... 

Yes it works on my android phone on the NOW TV app (connected to my router) 

 

 

The chat feed guys were no bloody good. They are saying my location is Mandeville USA.

But I've checked with my broadband provider and checked to see where my physical ip is and it is 100% in the UK

I'm assuming this is a wide spread problem in the UK right now. AND THE PROBLEM IS WITH NOW TV! 

 

THEY NEED TO FIX IT. NOT US

 

anyone else got same issue

 

 

0
3 Replies
schnapps
Legend 5
Legend 5
‎23-03-2023 11:49

Hi @Monk 

See this screenshot below which NOW are aware of an issue with regards to error OVP_00012.

Screenshot_20230323-114500_Samsung Internet.jpg

 

0
Monk
Advocate
‎23-03-2023 12:21

In response to schnapps

Monk

 

Advocate

 

‎23-03-2023 11:52

 

 

 

Thanks for this shnapps. 

 

 

 

Better late than never.

 

 

 

The person I chatted to this morning on the chat box didn't mention this.... qhat a frustrating morning.

 

 

 

They should be compensating all customers with this one month free at the very least but I doubt we will get anything except 'we're sorry' 

 

 

0
Monk
Advocate
‎23-03-2023 11:52

Thanks for this shnapps. 

 

Better late than never.

 

The person I chatted to this morning on the chat box didn't mention this.... qhat a frustrating morning.

 

They should be compensating all customers with this one month free at the very least but I doubt we will get anything except 'we're sorry' 

0